Testimonials

Client’s comments - The service was very good and I welcomed the advantages of dealing with a smaller company rather than a large commercial organisation who roll out a standard product. I particularly liked the friendly, regular contact and personal approach and the tailoring of product to need. Chief Superintendent Simon Packham, Northumbria Police - ‘The training for all staff was felt by nearly everyone to be useful and stimulating. We liked the fact that you were prepared to challenge us, for example, the long hours culture. Another very valid point that you made was around recruitment and our requirements in respect of qualifications and sector experience. We liked the fact that you carried out a training needs analysis which enabled you/us to respond to staff opinion, for example, expanding the focus of the workshops from cultural diversity to diversity’. Elaine Lacey, Personnel Manager Museums, Libraries and Archives Council. - Open Minds offer a tailored product to suit the needs of individual clients; the approach is very flexible and engaging, backed by a real, in depth bank of knowledge and experience of delivering training workshops to audiences at all levels. Highly professional, a “big company” approach – delivered in the way only a small company can – with care and total commitment. David A Naylor, Personnel Officer, National Institute of Adult Continuing Education - ‘This has been a good programme - well managed and thought provoking - and it is right to report that. Open Minds deserve credit - the success of the event is largely due to their highly professional and engaging style.’ Keith Weller, Head of Qualifications Division QCA Participant’s comments - ‘Excellent. Lots of discussion, variety, interaction and have learnt a lot as well as refreshing my knowledge.’ - ‘Definitely not boring – very much participation and relevant to workplace. Very informative and particularly relevant to the LSC role.’ - ‘Tremendous fun. Put a lot of issues into perspective. Learnt a lot. Everyone participated fully – felt uninhibited.’ - ‘The opportunities to discuss with colleagues within the training session was useful; the diversity of views and the way they were handled was excellent.’ - ‘The handouts are excellent ; I still keep the booklet from a previous Open Minds course and refer to it regularly – the new booklet will be referred to equally on a regular basis – they are both valuable prompts!’ - ‘I thought it was excellent made me realise that my attitude and behaviour will effect the behaviour & attitude of others & and gave me an enhanced understanding of diversity.’ - ‘Excellent. I have questioned my actions and the way I view others. I have learnt a lot. Thank you.’ - ‘I enjoyed it and learned a lot. Well done because my concentration span is very poor.’ - ‘Good training, lively, interesting, easily taken on board and I found that I should be able to change my way of thinking on some points.’